Visual inspection
We inspect the model and, where instructions are available, compare it with them to identify obvious missing parts or damage.
✓Quality
How we prepare
A practical process for individually handled models, from first inspection to customer support.
We inspect the model and, where instructions are available, compare it with them to identify obvious missing parts or damage.
✓Individually handled models are carefully dusted and cleaned. Where appropriate, sections are removed so debris can be cleared safely.
✓For selected models, we test the build and finished result so we only offer something we would be happy to build and display ourselves.
✓For official sets, missing pieces are replaced with genuine LEGO parts where practical. Anything unresolved is declared and shown clearly.
✓We check for missing or damaged stickers. Where they cannot be replaced, their condition is noted and reflected in the listing and price.
✓We photograph individually handled items from multiple angles and capture the condition, contents and important details buyers need to see.
✓Prepared models are kept away from direct sunlight in a clean, dust-controlled environment so their condition remains consistent.
✓Built models are placed in sealed protective bags and securely boxed to reduce dust, movement and avoidable damage during transit.
✓Each listing states whether printed or digital instructions are included. Where a PDF is supplied, delivery is arranged after receipt is confirmed.
✓We aim to resolve questions clearly and help customers with the condition, contents or instructions supplied with their model.
✓Official LEGO and compatible bricks
Both can produce excellent display models, but the materials, consistency, building experience and available designs can differ.
Established consistency
A wider design world